Frequently Asked Questions
Shipping
When in stock, items will ship within 3 to 5 business days from order date. If an item is custom-ordered, I will advise you of the timeline for creation and delivery. I ship worldwide, prices vary by location.
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Cancellations
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Custom orders of jewellery cannot be cancelled once production has commenced. A partial refund may be made depending how far along the order is. This will be decided on a case by case basis. You may cancel other orders provided the item has not shipped.
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Taxes
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All applicable taxes will be charged for orders within Canada. Customers may be subject to import duties and taxes which are assessed once a shipment reaches your country. Any additional customs clearance charges must be paid by the customer. I do not have control over these charges.
Guarantee
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My creations use the finest materials and employs quality local labour for the assembly and manufacture of jewellery. I guarantee that pieces are manufactured with care and love.
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