Frequently Asked Questions
Shipping
When in stock, items will ship within 3 to 5 business days from order date. If an item is custom-ordered, I will advise you of the timeline for creation and delivery. I ship worldwide, prices vary by location.
Cancellations
Custom orders of jewellery cannot be cancelled once production has commenced. A partial refund may be made depending how far along the order is. This will be decided on a case by case basis. You may cancel other orders provided the item has not shipped.
Taxes
All applicable taxes will be charged for orders within Canada. Customers may be subject to import duties and taxes which are assessed once a shipment reaches your country. Any additional customs clearance charges must be paid by the customer. I do not have control over these charges.
Guarantee
My creations use the finest materials and employs quality local labour for the assembly and manufacture of jewellery. I guarantee that pieces are manufactured with care and love.